Refund & Cancellation Policy

Hum chahte hain ki aap PlotIQ se khush rahein. Neeche refunds aur cancellations ke niyam diye gaye hain.

1. Broker Subscriptions (Ghar Mitra / Gold Partner)

• 7-din ka refund window: Payment ke 7 din ke andar, agar plan ka koi significant istemaal nahi hua (jaise koi nayi paid listing/feature use nahi ki), toh aap poore refund ke liye anurodh kar sakte hain.
• 7 din ke baad, ya plan ka significant istemaal hone par, subscription non-refundable hai.
• Aap kabhi bhi apni subscription cancel kar sakte hain — cancel karne par agle billing cycle se charge nahi hoga, aur current cycle plan ki expiry tak chalu rahega.

2. Plot Score Pro Report (₹499)

• Report deliver hone se pehle aap refund ke liye anurodh kar sakte hain.
• Ek baar report generate aur deliver ho jaane ke baad (digital product), refund nahi milega, kyunki service complete ho chuki hoti hai.

3. Failed ya Duplicate Payments

Agar payment fail ho gaya par paisa kat gaya, ya galti se double charge ho gaya, toh poora amount automatically aapke original payment method par refund kar diya jaayega.

4. Refund Process

Refund ke liye praveenkatiyar84@gmail.com par apni payment details (date, amount, Razorpay payment ID) ke saath email karein. Approve hone par refund 7 business days ke andar usi original payment method (Razorpay) par process kiya jaayega.

5. Sampark

Kisi bhi sawaal ke liye Contact page dekhein.